2008 02 Volkswagen Multivan sliding doorThis bulletin has been produced to assist motor assessors and repairers when estimating or conducting an inspection on Volkswagen Multivan fitted with automatic opening and closing function for the sliding door.

The IAG Research Centre has been made aware of a situation which occurred when a repairer had to remove a sliding door to carry out repairs.

The Multivan was fitted with an automated opening and closing function. The auto mechanism cable was disconnected from the door by the repairer to gain access. Unfortunately, this resulted in the cable retracting completely into the drive spool housing and the cable was not able to be retrieved.

A replacement drive unit was purchased at a list price of $920.00

There is a procedure which can be followed to avoid this inconvenience and expense.